Google Meet Statement of Understanding
Telehealth and Google Meet
Telehealth services allow for remote treatment and are ideal for clients who are in Tennessee but unable to meet with their therapist on location in our Nashville office. Our telehealth services allow us to provide innovative, high quality care for our clients whenever in-person therapy isn’t a good fit.
Another benefit of telehealth services is that they allow us to serve all Tennessee residents, not just those who live in an around Nashville.
Meet, a video meeting experience from Google, allows for Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliant use between health professionals and their clients. This is important because the things we will talk about while using Meet are likely to be personal and taking appropriate steps to help keep our conversations confidential is required by law and is considered best practice in the mental health field. All video and audio streams in Meet are encrypted and Meet users can join securely even when they're out of our office. This means that you and your therapist will be able to communicate with the added confidence that the content of our discussion is secured according to industry standards.
In order to use Meet, you will have to download the Meet application from the Apple App Store or Google Play Store.
Limits of Confidentiality for Telehealth Sessions
Even though Meet is an encrypted service and Google has sought and received security certifications such as ISO 27001 certification and SOC 2 and SOC 3 Type II audits, I do ask you to please remember that there is always a risk of a breach of confidentiality whenever you share your personal information. I also want you to be aware that your computer and other electronic devices may not be secured according to health industry standards.